Shipping policy
Thank you for shopping with us. Below are the terms and timelines related to shipping your order.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, including tracking information if available.
During high-volume periods, processing times may be slightly delayed.
Domestic Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times
- Standard Shipping: 7-14 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Delivery delays can occasionally occur due to carrier issues, weather, or seasonal demand.
International Shipping
We currently:
- Ship internationally
- Do not ship internationally
If international shipping is available, customers are responsible for any customs duties, taxes, or import fees required by their country.
International delivery times typically range from 7–21 business days depending on destination and customs processing.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather, or incorrect shipping addresses provided at checkout.
If your package appears lost or significantly delayed, please contact us at:
Email: your@email.com
We will do our best to assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately after placing your order.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item and packaging
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, contact us at:
- Email: shopcodexia@email.com
- Business Name: SHOPCODEXIA
You can add this directly in:
Shopify Admin → Online Store → Pages → Create Page
Helpful setup guide from Shopify Help Center
If you want, I can also help you create:
- Return & refund policy
- Privacy policy
- Terms of service
- Luxury/fashion-specific shipping wording
- Digital product shipping policy
- Dropshipping policy
- U.S. + international compliance version
- A shorter high-converting version for fashion brands